Answering service for plumbers and home services

The caller who books with whoever answers first will get you

You are under a sink when the phone rings, and the caller tries the next plumber on the list. Workup Agent, by Micronetbd, picks up after four rings or on a number we provision, greets the caller with your company name, finds out what is wrong and where, takes the best number and time, transfers a true emergency to you live, and alerts you within seconds. One flat monthly plan, not per minute.

Both reach the AI receptionist itself, any hour. Or leave your number with the assistant in the corner of this page and a person from Micronetbd calls you back within one business day.

SOC 2 Type 2 audited•Plumbing, HVAC, electrical, roofing, remodeling•Flat plan, no per-minute billing
A plumber's van outside a house at dawn with the phone answered by an AI receptionist
4 ringsthen Workup Agent picks up, if that is how you set it
Secondsfrom the call to your alert
24/7the same on Sunday night as on Monday morning
0per-minute charges

What it does for a plumber

The calls a plumbing company gets, handled the way your best office person would handle them.

💧

Takes the job properly

What is wrong, where it is, how long it has been going on, whether the water is shut off, the address, the best number and time. Read back to confirm.

⚠

Emergencies to you, live

Active leaks, no water, sewage backups, whatever you define as urgent, transferred live to your phone or the tech on call. Everything else is a promised callback.

📅

Estimate and service requests

A remodel estimate, a water heater quote, an annual service: taken with the details you want, filed for the morning.

📚

Answers your common questions

Service area, hours, whether you do gas lines, what the trip charge covers, from your own information. Never a price you have not approved.

📱

Alerts you by text and email

The caller, the job and the transcript, within seconds, while you are still on the ladder.

📋

Every call logged

A daily log every evening: every call, every job, who still needs a callback.

How it works

Set up per business: your number, your greeting, your questions, your urgent rules.

1

Your line stays yours

Calls ring your desks as they do today. Unanswered after four rings, or after hours, they forward to Workup Agent. Or give out a number we provision.

2

It greets and answers

A natural voice, your greeting, your business name. It asks who is calling and why, and answers questions from your own information, never the open internet.

3

It takes the whole message

Name, best number and time, the reason, your questions in your order, read back to confirm.

4

Urgent goes to a person

Matters you define as urgent are transferred live to the phone you choose. Everyone else gets a promised callback.

5

Your team hears in seconds

An alert with the caller, the reason and the transcript, then a daily call log every evening.

The full walkthrough, with the side by side

It answers our own phone

Call it, text it, and judge for yourself. The same setup, with your company name and your rules, is what a plumber gets.

  • Micronetbd runs Workup Agent on its own main line: call (609) 435-1960, let it ring past four rings, and the agent takes your message while our team gets the alert
  • Service area, hours and your rules for what is urgent set up with you in thirty minutes
  • Where connected, the job lands in your CRM or dispatch system
  • Answers the phone and the website with the same information and the same rules
  • Every call logged with a transcript, written as the call runs
  • Alert within seconds, daily call log every evening

Put an answering service on your line before the next busy week

Thirty minutes on a call. Bring your service area, your hours and what counts as an emergency, and we will show you the call and the text you receive.